Hospitality Manager Level 4 Apprenticeship Standard

Pathways available:

Food & Beverage Manager

Housekeeping Manager

Front Office Manager

Events Manager

Kitchen Management

Duration of apprenticeship

16 Months

Apprenticeship overview

Hospitality Managers work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These managers generally specialise in a particular area, however their core knowledge, skills and behaviours are aligned. Common to all managers in this role is their passion for exceeding customers’ expectations. Hospitality managers have a high level of responsibility and are accountable for fore filing the business vision and objectives which requires excellent business, people and customer relation skills. Individuals in this role are highly motivated team leaders that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role.

Entry requirements

Individuals should have had supervisory responsibility in order to start on this apprenticeship. All Apprentices will be required to undertake initial assessments in maths and english and achieve a Level 1 outcome on their initial assessment results.

Functional skills

All apprentices will need to undertake functional skills in maths & english at level 2 as a mandatory part of their apprenticeship. Candidates who have achieved GCSE’s or A levels in maths & english A-C will be exempt from having to complete their functional skills with valid proof of their exemption certificates.

Industry qualification

Apprentices will complete a hospitality manager apprenticeship level 4 standard, as part of their on-programme training and assessment.

Progression Opportunities

Progression from this apprenticeship could be into a general management position.